Over 30 years of experience in mystery shopping and site audits of restaurants across the US and Canada. Our programs provide the objective, quantitative data needed to make targeted improvements in your operations and customer service.
Sinclair Customer Metrics
Mystery Shopping
URM provides timely, in-depth reporting and analysis of the quick-service restaurant (QSR) and full-service restaurant (FSR) industries, encompassing everything from traditional fast food to fine dining and related segments within the foodservice sector. In addition to defining these markets, URM is committed to bringing diverse, all-inclusive brands, service providers, Black farmers, and resource partners together on a unified platform. This initiative fosters significant B2B opportunities while building a vital ecosystem for growth, collaboration, and sustainability across the foodservice industry. By prioritizing diversity and inclusion, URM paves the way for survival and prosperity in these interconnected spaces.
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